When Netflix Installation Fails - Advanced Steps
If you have followed the Netflix Setup Instructions here:
https://somaticvision.com/Firefox
And you are still getting an error message when attempting to play a Netflix video in Cygnet, please try these advanced steps to resolve the problem:
Open the Firefox Profile Manager using the following steps
If Firefox is open, close it.
Press the Windows Key + R on the keyboard. A Run dialog will open.
- In the Run dialog box, type in:
firefox.exe -P - Press Enter. The Firefox Profile Manager window should open:
- Select the 9G319rL5Q117.somatic profile and click the Delete Profile option.
- Choose the Delete Files option in the next window:
- Run the Firefox Setup again: https://somaticvision.com/Firefox
- Proceed through the Netflix setup instructions